AP
Anton P
1 reviews | Active since Nov 2013
19 Feb 2020, 10:36
They quick to blacklist but slow to refund
I over paid on my final account with Standard bank and requested a credit.
The Total Amount to be refunded was R9711.09 but I have only been refunded R8632.08. I have requested to be paid the outstanding R1079.01 from the 06/02/2020 but I have not received this payment to day and no response from Xavier Cassie for feedback and have not received a proper response as yet.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Feb 2020, 17:43Hello Anton
Please be informed the matter has been concluded.
Kind regards
Complaint Resolution Centre
Please be informed the matter has been concluded.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply19 Feb 2020, 17:43
Official
Hello Anton
Please be informed the matter has been concluded.
Kind regards
Complaint Resolution Centre
Please be informed the matter has been concluded.
Kind regards
Complaint Resolution Centre
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AP
Anton P's updateReviewer Update
19 Feb 2020, 18:16How has the matter been concluded if the R1079.01 have not been paid?
AP
Anton P's update19 Feb 2020, 18:16
Reviewer Update
How has the matter been concluded if the R1079.01 have not been paid?