ML
Marius L

1 reviews | Active since Jun 2016

06 Dec 2017, 16:02

They phone my wife and harass her at work for my debt.

My wife receive sms's and calls for my bond payment as they do not have my contact details, what **** as she was not even married to her when I bought the property, her signature is nowhere on my contract so where did they get her number and why is my contact details not on the system.

I will escalate this to Ben Kruger if not sorted by close of business.

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Replies (1)
Standard Bank
Standard Bank's reply07 Dec 2017, 07:28
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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