MP
Mapaseka P

1 reviews | Active since Jun 2023

06 Jun 2023, 14:40

They must taken a note and try to resolve this matter , I have send them emails went to the branches , bad response

I am very sad and heartbroken , it was not explain to me that even if I don’t use their card it will accumulate fees, I have opened it because I was promised employment, it didn’t turn out well. So I have never used the card now they say um owing card R6000 .. I’m unemployed imagine ! I have went to their branches many times asking them to freeze it then I will try to pay balance it was R2000 when I found out but this …. I can’t afford . Being unemployed it’s stressing then Standard Bank again Noooo!

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Replies (1)
Standard Bank
Standard Bank's reply06 Jun 2023, 14:42
Official
Dear Mapaseka

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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