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nazeemmeyers N
1 reviews | Active since Feb 2017
12 Feb 2020, 13:04
They make you out to be a ****
I received a call from *** at 13:50 to settle my garage card with an amount of R623 which I paid on the same day.
Now Standard Bank is saying that I am still owing them money even though I paid the settlement amount of R623. All I want is for them to honour their word and give me a paid-up settlement letter.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Feb 2020, 06:18 Hello Nazeem
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply14 Feb 2020, 06:18
Official
Hello Nazeem
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
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nazeemmeyers N's updateReviewer Update
14 Feb 2020, 16:14I have another complaint with regards to the below
STANDARD BANK CARD / ACCOUNT NUMBER: *** I settled my debt on my Standard Bank Credit Card by paying a settlement on the 18th July 2018 and received a paid-up settlement letter immediately, Fast forward to the year 2020 and now I am suddenly receiving SMS's and calls from MDB Inc stating that my Standard Bank Credit Card has been handed over to MDB.
MDB says I must contact Standard Bank to rectify this error on ***.
I call that number and speak to Solomon Mbongo and tell him everything he says forward the paid-up settlement letter to him which I do but to this day MDB is still contacting me which means Solomon has not done anything to rectify this.
STANDARD BANK CARD / ACCOUNT NUMBER: *** I settled my debt on my Standard Bank Credit Card by paying a settlement on the 18th July 2018 and received a paid-up settlement letter immediately, Fast forward to the year 2020 and now I am suddenly receiving SMS's and calls from MDB Inc stating that my Standard Bank Credit Card has been handed over to MDB.
MDB says I must contact Standard Bank to rectify this error on ***.
I call that number and speak to Solomon Mbongo and tell him everything he says forward the paid-up settlement letter to him which I do but to this day MDB is still contacting me which means Solomon has not done anything to rectify this.
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nazeemmeyers N's update14 Feb 2020, 16:14
Reviewer Update
I have another complaint with regards to the below
STANDARD BANK CARD / ACCOUNT NUMBER: *** I settled my debt on my Standard Bank Credit Card by paying a settlement on the 18th July 2018 and received a paid-up settlement letter immediately, Fast forward to the year 2020 and now I am suddenly receiving SMS's and calls from MDB Inc stating that my Standard Bank Credit Card has been handed over to MDB.
MDB says I must contact Standard Bank to rectify this error on ***.
I call that number and speak to Solomon Mbongo and tell him everything he says forward the paid-up settlement letter to him which I do but to this day MDB is still contacting me which means Solomon has not done anything to rectify this.
STANDARD BANK CARD / ACCOUNT NUMBER: *** I settled my debt on my Standard Bank Credit Card by paying a settlement on the 18th July 2018 and received a paid-up settlement letter immediately, Fast forward to the year 2020 and now I am suddenly receiving SMS's and calls from MDB Inc stating that my Standard Bank Credit Card has been handed over to MDB.
MDB says I must contact Standard Bank to rectify this error on ***.
I call that number and speak to Solomon Mbongo and tell him everything he says forward the paid-up settlement letter to him which I do but to this day MDB is still contacting me which means Solomon has not done anything to rectify this.