They know exactly where the problem is but turn it onto their customers. Us, NEVER!

Experienced massive ***** on our business cheque account. Standard Bank managed to send me the SMS saying we suspect *****ulent log in on your account but somehow managed to completely miss to send me an OTP when a new beneficiary was created. Opened a new ***** case and turns out I am the culprit that stole my own money. Our attorneys say Standard bank are the worst with internal bank *****. Not even a single meeting with me or colleagues basically was treated like a stray lamb somewhere in the open fields. This is how we treat customers that have been loyal to the bank for 29 years. I am still in shock how appalling this entire case has been handled. Run people run you could be next.