1 reviews | Active since May 2016

24 Apr 2017, 12:04

They just can't get anything right!

<p>It seems the good old days of customer service doesn't exist in standard bank anymore </p> <p>ive been a ckient for 40y. I have joined another bank due to bad service but stayed out of loyalty. </p> <p>My garage card was due in February. It was sent to the wrong bank. I'm still waiting for an SMS to say it's arrived at tygermanor ...... my credit card expires in a few days....... NO SMS NOTHING. WHEN I ENQUIRED I WAS SHUVED FROM PILLAR TO POST The customer is always wrong at tygermanor</p> <p>i doubt this will be resolved before Thursday. I'm going away then. </p> <p>STANDARD BANK PULL UP YOUR SOCKS. THERE ARE PLENTY BANKS WANTING MY BUSINESS </p>

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Replies (1)
Standard Bank
Standard Bank's reply02 May 2017, 13:12
Official

Dear Riley Taljaard

Thank you for your posting.

I refer to my email correspondence and you are more than welcome to liaise with me when you can to finalise the matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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