MM
Moanakoena M
1 reviews | Active since Oct 2020
02 Dec 2023, 17:52
They introduced a new app update that required sharing of your phone content and if you so not agree the app does not work
They introduced a new app update that required sharing of your phone content and if you so not agree the app does not work. Literally affected by the lack of care standard bank has on its customers. I am not gonna go into a bank because there they failing dismally to manage clients. Now that we hv online things like this happen. Do not use standard bank their service is horrible and they so jot care even if u complain.
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Replies (2)
Standard Bank's replyOfficial
02 Dec 2023, 19:52Hi Moanakoena,
Thank you very much for bringing this problem to our attention, and please allow us to apologise for the experience treatment you have had with us.
Keeping our clients happy is our number one priority. We are forwarding your message to the appropriate department within the bank and
putting the highest priority on this problem you’re facing.
We’ll contact you to assist you with a solution.
Thank you very much for bringing this problem to our attention, and please allow us to apologise for the experience treatment you have had with us.
Keeping our clients happy is our number one priority. We are forwarding your message to the appropriate department within the bank and
putting the highest priority on this problem you’re facing.
We’ll contact you to assist you with a solution.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Dec 2023, 19:52
Official
Hi Moanakoena,
Thank you very much for bringing this problem to our attention, and please allow us to apologise for the experience treatment you have had with us.
Keeping our clients happy is our number one priority. We are forwarding your message to the appropriate department within the bank and
putting the highest priority on this problem you’re facing.
We’ll contact you to assist you with a solution.
Thank you very much for bringing this problem to our attention, and please allow us to apologise for the experience treatment you have had with us.
Keeping our clients happy is our number one priority. We are forwarding your message to the appropriate department within the bank and
putting the highest priority on this problem you’re facing.
We’ll contact you to assist you with a solution.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
04 Dec 2023, 13:35Dear Moanakoena
Our staff has attempted, but failed, to contact you.
Please give us a time that works for you so we can get in touch.
Eagerly awaiting your reply.
Kindest regards,
Our staff has attempted, but failed, to contact you.
Please give us a time that works for you so we can get in touch.
Eagerly awaiting your reply.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply04 Dec 2023, 13:35
Official
Dear Moanakoena
Our staff has attempted, but failed, to contact you.
Please give us a time that works for you so we can get in touch.
Eagerly awaiting your reply.
Kindest regards,
Our staff has attempted, but failed, to contact you.
Please give us a time that works for you so we can get in touch.
Eagerly awaiting your reply.
Kindest regards,
Standard Bank Hello Peter Team