DM
Doreen M
1 reviews | Active since Aug 2016
13 Nov 2019, 14:50
They dont give a damn about their clients.they are ********
I withdrew money at lakeside standard bank and i got technical error message but to my suprise i got a notification on my phone saying R5000 was withdrawn.its really frustrating bcz when u go to the branch they will tell you they are still investigating,for how long are they going to investigate.the worst part is that this is not the first time happening to me and its high time i move to other better banks.
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Replies (1)Standard Bank's replyOfficial
13 Nov 2019, 16:31Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Nov 2019, 16:31
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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