They do not care about their customers,

I have a ***** case with them which I reported on the morning of the 11th April 2020. Money was deducted from my account from UberEats but had not yet processed. They stopped the card. I continued calling each and everyday with NO feedback from their ***** department. I have sent out an email too but no response. On the 15th April, the money had left my bank and only processed then which I reported before that the money had not process I was told it was frozen by standard bank. To my surprise on the 15th April money and bank charges had gone through. I call everyday to get feedback on my case but I am told to email which they do not respond too as well. Standard bank is so ***********. They do not care about their customers or whatsoever. After this whole lockdown I am leaving them. This is not on, people who are not even able to calm you down after a ********** activity on your account.