VB
Vusi B

1 reviews | Active since Jun 2020

05 Jun 2020, 18:28

They do not care about client's at all

I have been banking with them for more than 20 years, but I never received any help from them, rather they are always looking for excuses not to help, whether it's home loans, vehicle, business finance, they simply are not interested.

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Replies (2)
Standard Bank
Standard Bank's reply06 Jun 2020, 03:55
Official
Hello Vusi
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Jun 2020, 14:44
Official

Dear Vusi


Thank you for posting your comments. 



An email was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me on the below email. 
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Kind regards
Whitney Marope
Complaint Resolution Centre
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