AM
Asive M
1 reviews | Active since Mar 2026
23 Mar 2026, 00:42
They didn’t pay out my funeral cover claim even though I paid 6 months premium ,they said their 6 months waiting periods begin 2 months after later after you joined they funeral cover but when I was opening it they didn’t say that
They didn’t pay out my funeral cover claim even though I paid 6 months premium ,they said their 6 months waiting periods begin 2 months after later after you joined they funeral cover but when I was opening it they didn’t say that. Even the contract says 6 months waiting period meaning after 6 months deducted premiums you have the right to receive the money.
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Standard Bank's replyOfficial
23 Mar 2026, 07:01Dear Asive,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply23 Mar 2026, 07:01
Official
Dear Asive,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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