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VA
Vaughan A

1 reviews | Active since May 2015

22 Jul 2016, 04:27

They did it again!

<p>After complaining when they did it last month, Standard bank has managed to take off debit orders 3 days before i get paid. Congratulations on being completely useless at looking after your customers.</p>

0
Replies (4)
Standard Bank
Standard Bank's reply22 Jul 2016, 07:47
Official

Good day Vaughan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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VA
Vaughan A's update22 Jul 2016, 08:15
Reviewer Update

I have rep**** to your email.

Are you going to actually address the issue or are you going to repeat what you did last time and avoid doing anything until after it's too late to make a difference?

Standard Bank
Standard Bank's reply22 Jul 2016, 08:24
Official

Good day Vaughan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply26 Jul 2016, 06:42
Official

Thank you for posting your comments.

I attempted to contact you Friday 22 July 2016, Monday 25 July 2016 and today 26 July 2016 to no avail.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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