RM
Randolph M

1 reviews | Active since Jul 2013

08 Nov 2023, 09:39

They came through for a small client like me

Standard bank really came through for me. I had an issue of the wrong amount debiting for my bond and the bond went into arrears which I could noylt afford. They took me through the complaints process to fix the debit, which was easy to follow, and they made arrangements that suited my financial situation. They called, sent emails and followed up and keep you updated through out.

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Replies (1)
Standard Bank
Standard Bank's reply08 Nov 2023, 09:43
Official
Hi Randolph

Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.  Kindest regards, Standard Bank Hello Peter Team***