RV
Ruan V
1 reviews | Active since Feb 2019
08 Oct 2019, 14:02
These clowns are hopeless.
These clowns are hopeless. They have been harassing me to make a payment on my credit card for the last year while I have informed them on numerous occasions that I am unemployed and simply cannot make any payment arrangement. In August 2019 I finally found employment and made a payment of R1000 on the 24th of August. On the 31st of August they proceeded to harass me and threaten me with summons. There is absolutely no communication between Standard Bank and Norlam Attorneys.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Oct 2019, 05:05Hello Ruan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sandisiwe Gawulana
Complaint Resolution Centre
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Standard Bank's reply09 Oct 2019, 05:05
Official
Hello Ruan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sandisiwe Gawulana
Complaint Resolution Centre
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***
*** (fax)
***
***
Standard Bank's replyOfficial
15 Oct 2019, 10:11Dear Ruan Vorster
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply15 Oct 2019, 10:11
Official
Dear Ruan Vorster
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***