There is absolutely no service, I'm worth less that a second of their time

<p>I am apparently set up with a Prestige Banker but since the last one left 18 months ago I have had zero contact from Standard Bank, no requests have been seen to. And apparently there is now a new prestige banker there, who never has time to see to people like me.</p> <p> </p> <p>I am needing to find out the status of my Personal Loan, two months ago I spoke to someone on the phone and was advised of the amount left I still had to pay, it wasn’t much. I have asked many times for it to be linked to my account but again no luck, I think there is a chance that the repayment for this month should not have gone off. I need to verify this as I cannot afford to pay money that doesn’t need to be paid. I also do not receive my statements, despite going into the branch 5 times already and asking them to change my postal address (I’m guessing the people who live in my previous previous house are having a good chuckle when they see my loan repayments every month).</p> <p> </p> <p>All I need is for someone to please help me find out where I stand with my loan, to sort out my address and to let me know if it is worth having a Prestige Banker.</p> <p> </p> <p>I waited for 2 weeks to get a response, to which they asked me a bunch of questions and I responded. Now another 10 days later.</p> <p> </p> <p> </p> <p>HELP ME!!!!!!!!! I cannot change banks even until you sort this out with me.</p>