RM
Rhirandzo M

1 reviews | Active since Jul 2014

08 Dec 2015, 21:06

There goes my money again

So last time I complained about me being billed for requesting proof of banking details by standard bank. The matter was resolved I received my R50 back only to be billed again for unknown transactions that took place on 5/12/2015 on a Sunday at Matlosana mall a branch I know for a fact is closed on a Sunday. And to top it off, the agent when assisted me when I called the call centre to query these charges could not explain to me what they are for. Standard bank I was not at Matlosana over the weekend. Please kindly notify me why I was charged. And please return my money.

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Replies (1)
Standard Bank
Standard Bank's reply09 Dec 2015, 10:26
Official
Hello RhirandzoM,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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