JV
Jabulile V

1 reviews | Active since Oct 2016

10 Oct 2016, 17:38

Themba from Instant Money call centre

<p>Would just like to take this moment to thank Themba from the Instant Money call centre, after speaking to almost 10 different agents who made promises they couldn't keep. I wasn't so nice to him but he stayed calm through out our conversation, he then promised to call at a certain time with feedback and he called 30min earlier, didn't make me stay on the line for ever and finally ensured that I get my money back. Kudos to you Themba, your service is the reason we still bank with Standard Bank </p>

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Replies (1)
Standard Bank
Standard Bank's reply11 Oct 2016, 09:28
Official

Good day Jabulile Vitshama

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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