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Patrick M
1 reviews | Active since Oct 2009
29 May 2022, 21:30
Their response is a lie! And customer service a joke!!
Now over 100 hours and no response!!! My Email followups: - 72 hours and still no resolution!! - 48 hours later and still no reply! Standard Bank Email Dear valued client, Making sure that you receive quick and easy feedback is what makes us tick! Our team is already working hard to get you the help or information that you need, so you'll hear from us within 24 hours!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 May 2022, 11:41Good day Patrick
Thank you for posting comment.
This is not the level of service we strive for.
We understand your frustration and would like to help.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Thank you for posting comment.
This is not the level of service we strive for.
We understand your frustration and would like to help.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply30 May 2022, 11:41
Official
Good day Patrick
Thank you for posting comment.
This is not the level of service we strive for.
We understand your frustration and would like to help.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Thank you for posting comment.
This is not the level of service we strive for.
We understand your frustration and would like to help.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
PM
Patrick M's updateReviewer Update
31 May 2022, 10:33The response from Thandiwe was excellent!
In future, I'm tempted to use HelloPeter as the Standard Bank Customer contact.
Hopefully, their IT department will fix this bug that has been around for years.
In future, I'm tempted to use HelloPeter as the Standard Bank Customer contact.
Hopefully, their IT department will fix this bug that has been around for years.
PM
Patrick M's update31 May 2022, 10:33
Reviewer Update
The response from Thandiwe was excellent!
In future, I'm tempted to use HelloPeter as the Standard Bank Customer contact.
Hopefully, their IT department will fix this bug that has been around for years.
In future, I'm tempted to use HelloPeter as the Standard Bank Customer contact.
Hopefully, their IT department will fix this bug that has been around for years.
Standard Bank's replyOfficial
31 May 2022, 11:41Good day Patrick
Thank you for your feedback and for allowing us the opportunity to look into the matter for you.
We are glad to hear your matter was resolved.
Kind regards
Standard Bank Help Centre
***
Thank you for your feedback and for allowing us the opportunity to look into the matter for you.
We are glad to hear your matter was resolved.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply31 May 2022, 11:41
Official
Good day Patrick
Thank you for your feedback and for allowing us the opportunity to look into the matter for you.
We are glad to hear your matter was resolved.
Kind regards
Standard Bank Help Centre
***
Thank you for your feedback and for allowing us the opportunity to look into the matter for you.
We are glad to hear your matter was resolved.
Kind regards
Standard Bank Help Centre
***