KM
Kamohelo M

1 reviews | Active since Jan 2022

30 Oct 2023, 19:32

Their customer service Is bad

Their customer service Is bad. Especially for the ITCM loans division. I have since asked to be assisted actioning my debit order with no success till date. They never reply to emails. It is frustrating to miss payments when there is funds but they are not doing their part. Which affects my credit score negatively.

0
Replies (1)
Standard Bank
Standard Bank's reply31 Oct 2023, 07:20
Official
Good Day Kamohelo 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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