GB
Gert B
1 reviews | Active since Nov 2009
29 Jul 2025, 07:04
Theft or just incompetence?
Theft or just incompetence? I realized 3 years ago that a debit order was stopped on a old std bank credit card without my knowledge. Luckily i picked this up and rectified it with the bank ensuring that the debit order is reinstated. Guess what, it was stopped in the interim again without my approval and my balance have doubled in interest accrued.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Jul 2025, 07:16Dear Gert
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jul 2025, 07:16
Official
Dear Gert
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
GB
Gert B's updateReviewer Update
30 Jul 2025, 11:01An Automated generic reply. They never assist or reply in person
GB
Gert B's update30 Jul 2025, 11:01
Reviewer Update
An Automated generic reply. They never assist or reply in person
Standard Bank's replyOfficial
14 Aug 2025, 13:28Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Aug 2025, 13:28
Official
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***