MM
Moruhu M

1 reviews | Active since Jun 2020

06 Dec 2024, 20:32

Theft of money from my standard bank account

In 2020, May 27th, at about 11:00 an amount of R130 000 was transferred *****ulently from my standard bank account to different companies. One of the companies is Betway which is currently the sponsor of the Premier league in South Africa. I immediately phoned the Prestige banker and asked the lady who was at work to reverse the *****ulent transactions. The lady refused to grant my request, instead she advised to write a letter to standard bank ***** department. I did as she requested.

R30 000 which was paid into one of the companies was brought back into my account.

But the R99 999 that was deposited into a Betway was never returned.

The bank refused to retrieve the money from Betway.

I have not recovered from that loss.

The clients of standard bank must know their money is not save, it can be ****** and the bank will not assist you.

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Replies (2)
Standard Bank
Standard Bank's reply07 Dec 2024, 08:30
Official
Hi Moruhu

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply12 Dec 2024, 14:24
Official
Hi Moruhu

We hope you're well. 
 
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team
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