theft at Standard Bank ATM on 31.1.14(followup)

At my last SA visit the ATM blocked and refused to return my card. Call centre provided no help and refused to block my card. Next day Guardians told me that they had not found my card in machine, so I made a report at FH police station. After great difficulties contacted my bank and was told on Monday that nothing had happened. The card had been swallowed on Friday evening. Due to poor internet access I only found out 10 Days later, that on the following Wednesday my account had been debited 13 times for over EUR 1300. Through Hallopeter a Standard bank officer called me, refused any responsibility but gave me another number. There they told me that my card had been found in the machine, but could not understand how my account had been debited so often, in such a short time, at different locations and well above the daily limit.<br> I went to pick up my card at the end of my trip from the Fishhoek branch. Although I identified myself with my passport, a member of the staff gave me the card of a dutch bank insisting it was mine. Only after returning later did I receive my card.<br> After great difficulty I was reimboursed by Commerz in Germany. The ********* at Standard remain unpunished.