Theft

I transferred R 1 400.00 on 3 June 2015 in cash into the Standard auto teller at Sea Point. Unfortunately the money got jammed in the machine and it gave me a slip to take to my nearest branch to lodge a complaint. which is what I did. the lady at inquiries made me fill in a form and gave me a reference number. she said it would be reversed in 48 hours. 2 days later i saw the money has not yet reflected and went back to the bank. i bumped into my Manager and he said that Standard Bank has nothing to do with the maintenance of the machines and I will have to wait. <br> <br> i went back this Wednesday 10 June 2015 and the same lady with who handles the complaint filled in another form and said she would escalate the complaint. It is now 10 days and no sign of the money!<br> <br> i have opened a theft charge at SAP against the Bank as I don't care who maintain the machines it is a service that Standard Bank renders and for everyone to pass the buck is nonsense, <br> <br> <br>