KW
Kevin W

1 reviews | Active since Aug 2010

21 Jun 2016, 07:06

Theft

<p>The title is apt in this instance since I was ****** by Standard Bank...</p> <p> </p> <p>I app**** to move my homeloan to SAHL and therefore had to transfer my existing bond from Standard Bank. We got the settlement amount and everything moved forward. Signed all relevant paperwork and all the legalities were done. We requested an payout of X amount to do some refurbishing at the house. Payment came through of X amount minus R13000 on querying this ******* bank had a loooooong excuse and said we were to be paid out a futher amount nearer to the end of the month. We received a statemement with X amount to be paid out. A week later X amount - R9000 deposited... On querying this we received another statement with an additional deduction with some long winded lame excuse as to how they quantifying *****ing from us. </p> <p> </p> <p>I would advise you... DO NOT DO BUSINESS WITH THIS BANK. they will fina a way to ***** you over and when you down, they will look for more ways to take from you!!! </p>

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Replies (4)
Standard Bank
Standard Bank's reply21 Jun 2016, 09:50
Official

Good day Kevin

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

**********
Standard Bank
Standard Bank's reply21 Jun 2016, 11:53
Official

Good day Kevin

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

KW
Kevin W's update28 Jun 2016, 09:52
Reviewer Update

I am still waiting for your "Specialist" to call me with some lame excuse as to why you conveniently added R9200 debit to my bond payout.

Standard Bank
Standard Bank's reply29 Jun 2016, 11:23
Official

Thank you for allowing us an opportunity to address your complaint.We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre