VT
Vancy T

1 reviews | Active since Oct 2014

06 Mar 2017, 09:48

The worst Standard Bank Branch ever

<p>I hate the Brooklyn Standard bank and its staff incompetence,</p> <p> </p> <p>I went to Standard bank Brooklyn Branch to apply for credit card as i was travelling abroad,the credit card application was never processed sooner before i left. so i traveeled abroad, on my return, i see debit order goin through from my account, showing tht is a Loan repayment. to my shock, i called starndard bank and noticed that they took my details and opend a loan account and upgraded my account to Prestige, all this without my knowledge or concent.</p> <p> </p> <p>I am now struggling to transact as they took all my money and are failing to return it</p> <p> </p> <p>If you wanna be happy, play away from standard bank as they will mess up with you account and open accounts without you authorisation</p> <p> </p> <p>I am considering cancelling all my accounts with standard bank now</p> <p> </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply07 Mar 2017, 08:31
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Mar 2017, 07:59
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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