The worst service ever , standard bank

The worst experience , went in to standard bank blue route , was advised to sit down , 45min later still no assistance from a consultant , 8 ppl ahead of me . Only for to me ask the manager what's happening , couldn't help me aswell Was advised to call a toll free number , 1st call 30min , they transfered me twice and got cut off 2nd call waited 30min got cut off The worst service ever , I still haven't got the info that I'm looking for . Totally horrific service