The worst service ever experienced in Standard Bank.

I went to the two different branches and I was not helped at all. I was given a new card but was not linked to the account and couldn't be activated it on the Atm. Until today I'm having a card that I cannot use. I cannot use it to pay neither to withdraw money at the Atm. The second time was the worst experience ever because I was told to sit down on the couch and wait for my name to be called. My name was never called. I waited until knock off time and peacefully left the branch without any assistance.