The worst service ever

It’s really sad that one has to write this kind of email, but I am very disappointed in all ways, especially after I’ve put in the first home loan application for 1.7 Mil, then it was rejected due to affordability, then they advised that I should look for a lower amount house which was done for an amount of +-1.4mil, which was then rejected for the same reason, how is that possible though, especially because I’ve submitted my salary documents and business supporting documents, can someone pls give me a better explanation or reason instead of this!!!!!!!

When I initially cancelled my standard bank accounts it was due to this, even though I was even willing to take my salary and business accounts back to them and this again, you guys can do better