The worst service ever!!!!!!!!

<p>I've just been on the phone the entire morning trying to sort out a debit order for my standard bank home loan that just decided to take my money with no warning bearing in mind that the debit order is supposed to go off on the 25th of every month. The consultants were of no use and each sent me from pillar to post. One one offered me a possible solution even admitting that I have no arrears and my account is up to date. Lindiwe ( I did not get the surname ) and your supervisor ...the kind of service you gave me was the worst and I hope that one day u will b in the same hopeless situation as me where someone takes money from your account that you desperately need. Their reasoning was that the debit order is set by the system and that they can't do anything...then why the hell did standard bank hire you if there is nothing u can do to help a consumer, any system is created by people and can be corrected should you want to. I am displeased with standard bank home loans credit division. You guys are unhelpful and do nothing to assist a displeased customer even though you are in the wrong. Because of your system and lacy of assistance I will not be able to do my masters degree, a degree which I worked my head out to qualify for...but I will be stuck doing nothing for an entire year.thank you very much !!!!</p>