BR
Busisiwe R
1 reviews | Active since Oct 2020
15 Dec 2020, 10:12
THE WORST SERIVICE I HAVE EVER SEEN!
It has been over 3 months that I have been waiting for them to release my late mother's funds, when I go there they act all nonchalant about my request, telling me they're going to call me. They don't even answer they're phones, I'm on the line for hours! The staff at the branch seem so confused when I talk about what I'm looking for!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Dec 2020, 12:43Dear Busisiwe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply15 Dec 2020, 12:43
Official
Dear Busisiwe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
30 Dec 2020, 13:17Hello Busisiwe Reiters
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further details.
We await your response.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further details.
We await your response.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply30 Dec 2020, 13:17
Official
Hello Busisiwe Reiters
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further details.
We await your response.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further details.
We await your response.
Kind regards
Complaint Resolution Centre
**********
***********