MT
Mpho T
1 reviews | Active since May 2020
25 Aug 2022, 11:52
THE WORST PATHETIC SERVICE EVER
Giving them 1 is because there is no lower score for this pathetic bank.I app**** for credit card and was approved , I kept doing follow up with no luck. 20 days later I did another follow up and was told that my application expired 😔 now after damaging my credit score they did another application and rejected me. THEIR SERVICE IS DISGUSTING
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Aug 2022, 12:04Hello Mpho
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Aug 2022, 12:04
Official
Hello Mpho
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
MT
Mpho T's updateReviewer Update
25 Aug 2022, 14:29I stand by my first review
MT
Mpho T's update25 Aug 2022, 14:29
Reviewer Update
I stand by my first review
Standard Bank's replyOfficial
25 Aug 2022, 14:31Hi Mpho
The team has engaged you on your email. Please respond accordingly.
We would like to resolve your complaint swiftly.
The team has engaged you on your email. Please respond accordingly.
We would like to resolve your complaint swiftly.
Kind regards
Standard Bank Help Centre
***
Standard Bank Help Centre
***
Standard Bank's reply25 Aug 2022, 14:31
Official
Hi Mpho
The team has engaged you on your email. Please respond accordingly.
We would like to resolve your complaint swiftly.
The team has engaged you on your email. Please respond accordingly.
We would like to resolve your complaint swiftly.
Kind regards
Standard Bank Help Centre
***
Standard Bank Help Centre
***