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rhett Z
1 reviews | Active since Dec 2021
06 Dec 2021, 13:10
The worst helpline/customer service department of ANY company is S.A
A ********** transaction came off my cheque account last week Sunday(29/11/2021). i called standard bank to stop my cheque card. since then no one has been in contact with me regarding the reversal of said transaction. i have been on hold all day today, tried all different numbers. constantly on hold. Clearly I am banking with the worst bank in South Africa.
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Standard Bank's replyOfficial
06 Dec 2021, 19:39Dear Rhett Z
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply06 Dec 2021, 19:39
Official
Dear Rhett Z
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***