THE WORST EXPERIENCE FROM A BANK!

I regret the day I ever opened an account with Standard Bank! Back in 2011 I needed a student account so I decided to open one with Standard Bank which I used until the end of my final year in University 2016/2017. I then decided to switch banks because of the high banking fees. To my knowledge the account had been closed because of inactivity, and secondly they had stopped sending me any notifications whatsoever. Today someone tried to transfer funds into my new account and erroneously used my old Standard Bank account number, only to receive the 1st SMS in years (from Standard Bank) informing me that a deposit was made into the account and that an amount of +-12800 was deducted for outstanding banking fees. Apparently the bulk of the fees came from a autopayment I had set up towards my savings which I also had with Standard Bank, the most disgusting part about it is that the autopayment was for R50 and they charged R125 for each transfer that wasn't successful!!!!! I could not believe it!! on top of it they were also charging a monthly overdraft fee of R69, on a STUDENT ACCOUNT!! And when I asked why would they even let an inactive account accumulate so much fees without contacting the account holder the branch consultant said I have to authorize for them to contact me! This is by far the most ********* behavior from a bank...