The worst experience ever!!!!

<p>Stuck at a filling station since 08h:00 this morning. Unable to use my credit card as according to the ATM, no account linked to the card. Phoned the call Centre and was told that the account is frozen as they never got my ID. Told them that it's not possible, as they will never approve the account without this document. I was advised that the account is unblocked and I must wait an hour. After 2hours, still waiting at the filling station and various calls to the call Centre, I'm still not assisted. I again called in and they said the account is not frozen they need to put me trough so that they can update the limits and then I just wait another hour. I can't leave as I can't pay for my petrol and ran out if airtime trying to sort out this mess!!! I'm late for work and how many hours am I going to wait????? First time being a standard bank customer and regret it already. Should have gone with someone else!!</p>