1 reviews | Active since Dec 2012
The worst ever vehicle asset finance process
I am currently a Standard Bank customer who filled out the vehicle finance online form and thought it would be easy. I have received responses from all 3 the other big 3 banks. I would love to go through standard bank as it is my primary bank account but i am considering changing that too.<br> <br> They have posted me from one consultant to another then said that the dealer entered the form, even when the dealer called they said it was the wrong dealer. My vehicle finance is completely stuck and I have been reaching out for 3 days now and they have not solved it spending over 3 hours on calls in total personally!<br> <br> The worst customer service ever!<br> <br> I might not get the car I wanted all because of Standard Banks response time
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
