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Neli N

1 reviews | Active since Oct 2016

07 Aug 2017, 11:56

The worst Employee of the year Ms Jacobs

<p>I am disgusted by Ms/Mrs Jacobs who is based in Randfontein branch.She clearly has no Client etiquette.How rude can you get to a customer asking for clarity who shows politeness but she decides to talk and walk away with rude facial expression of attitude as if Im the reason she woke up on wrong side of bed.Standard bank Randfontein you need more competent staff or rather take her for emotional intelligent training.She is clearly in the wrong business sector.I however approached the Manager to report the matter I am not convinced he dealt with the matter.Can someone senior please attend to this and report back as i will follow up with this issue to other relevent platforms.</p>

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Replies (2)
Standard Bank
Standard Bank's reply08 Aug 2017, 14:08
Official

Dear Neli Ngcaku

Thank you for your posting.

I refer to my email communication and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply10 Aug 2017, 10:41
Official

Dear Neli Ngcaku

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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