The worst decision I have made was to switch to SB

In a nutshell I misplaced my cheque and got a temp one and ever since it's been nonsense after nonsense. I was requested to confirm transactions by the ***** department and I did only to realise 23/04/15 the account was not updated. Last week I couldn't withdraw money after visiting one of the branches in Newtown where my limit was increased and it later happened when I checked via internet banking my limit was R20. What the hell is going on?? today I went to park station and I was told there was a ***** lift updated and the card was fine to my surprise I can't do anything on cell phone, internet and ATM. My salary is due on sat and I have anxiety because I'm not getting the right answer or confirmation the matter will be resolved. Who knows what is happening with my account and why is my money kept from me how the Fu** must I survive?? When I can't access the money on my account. I want answers as my salary is due. I guess after then I will go back to Capitec because you don't care and have wasted my time and kept my money caused havoc in my life because the problem is not known by anyone based on my findings when I visited your branch