JK
John K

1 reviews | Active since May 2012

27 Nov 2016, 12:11

THE WORST CALL CENTRE IN SOUTH AFRICA

<p>When you phone the CALL CENTRE you always get the comment we are experiencing high call volumes.Then you get transferred to an agent and no one answers the phone at the internet banking site today.Overall my experience with Standard is worse than City Power (JHB) and Department of the interior.</p> <p>So Standard now provide the worst rates,Worst service and highest charges.As an ex employee i cant blieve Standard has sunk to this level.The customer doesnt matter.</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply28 Nov 2016, 15:52
Official

Good day John

Please note that we have picked up that this review was duplicated, we shall close this one and work from the original review.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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