1 reviews | Active since Apr 2015
THE WORST BANKING EXPERIENCE
An infuriated customer of Standard bank! After an after hour phone call was made to my mobile by Std Bank card division sales, enticing me to a credit card after what was meant to only take a few minutes, 45 minutes later I agreed to receipt of the credit card and was advised to collect from the nearest branch to where I reside. I had the unfortunate visit to the Festival branch to collect during my lunch time, with my Utility bill, copy of ID and Drivers licence only to be turned away. Please relay a message to card division to take the offered credit card and shove it. Please relay a message to the branch manager, to whom I have yet to receive a phone call from regarding my complaint, I detest going there to anything concerning the matter of banking. Please relay a message to Joseph Witticker of complaints recovery unit for not evan bothering to revert back to me. First national bank have offered me a credit card and prepared to hand deliver, FNB makes use of biometric finger scanning to improve security and protect my interests. I am in the process of cancelling all of my current and Home loan with Std bank. <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
