NM
Nomcebo M

1 reviews | Active since Feb 2012

05 Apr 2019, 14:07

the worst bank you can EVER choose!

I have had quite a few bad experiences with Standard bank. On my app, I always check my available balance . Obviously after using my card, it will be deducted , for example on March 28 and it will reflect on my app as a transaction. Then when I check again, I have a negative balance, with honouring fees and the transaction is no longer on 28 March but 31 March. I think there should be transparency in the way you handle our money and not change dates to justify why you are charging honouring fees. I just cant believe how much keep getting charged into my amount this week alone. I need an explanation. The call centre is useless. I have been holding for 12 mins without an answer.

Then come March

0
Replies (1)
Standard Bank
Standard Bank's reply06 Apr 2019, 03:52
Official
 
Thank you for posting your comments. 
 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
 
Kind regards 
 
Clint Chetty 
Complaint Resolution Centre
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