MM
Mamphore M
1 reviews | Active since Feb 2025
11 Mar 2025, 15:08
THE WORST BANK TO DO BUSINESS WITH
Can't believe that I app**** for personal loan on the 18 Feb at the Alex Mall branch via consultant Advisor Diale and yet up until current date I'm still waiting for the outcome of my application.I've queried this application multiple times via the branch & this platform,but I can boldly state that Std Bank as a whole have dropped their customer service standards.All I'm getting on a daily basis is excuse after excuse & promise after promise that someone is looking into the concerns raised on my application.
I think I've reached boiling point,anyone that is thinking of joining this bank,must think twice cause the in-branch experienced was quite dismal & poor to say the least...
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Mar 2025, 15:20Dear Mamp**** M,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Mar 2025, 15:20
Official
Dear Mamp**** M,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
MM
Mamphore M's updateReviewer Update
12 Mar 2025, 11:07CAN YOU GIVE ME AN UPDATE ON MY APPLICATION PLEASE!!!!!!!!!
MM
Mamphore M's update12 Mar 2025, 11:07
Reviewer Update
CAN YOU GIVE ME AN UPDATE ON MY APPLICATION PLEASE!!!!!!!!!
Standard Bank's replyOfficial
12 Mar 2025, 13:47Good day Mamp****,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Mar 2025, 13:47
Official
Good day Mamp****,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***