NB
Nicole B
1 reviews | Active since Apr 2012
09 May 2022, 13:19
THE WORST BANK TO DEAL WITH
I have been trying since last week for someone to help me and still i cannot get any joy. IT ISNT ROCKET SCIENCE SERIOUSLY I HAVE A BOND WITH STANDARD BANK AND I WOULD LIKE TO MAKE USE OF THE SELF SERVICE PLATFORM TO GET MY STATEMENT YET I AM GETTING ALL THE EXCUSES UNDER THE SUN FROM IM NOT A STANDARD BANK CUSTOMER (BUT I PAY A BOND EVERY MONTH TO I NEED INTERNET BANKING) COME ON WHAT DO I HAVE TO DO.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
09 May 2022, 15:48Hello Nicole
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
Standard Bank's reply09 May 2022, 15:48
Official
Hello Nicole
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
NB
Nicole B's updateReviewer Update
09 May 2022, 15:55lets wait and see as i have no faith with Standard bank, even thinking of moving my bond
NB
Nicole B's update09 May 2022, 15:55
Reviewer Update
lets wait and see as i have no faith with Standard bank, even thinking of moving my bond
NB
Nicole B's updateReviewer Update
13 May 2022, 11:12I rep**** to the email as the app is still not working and i attached the screenshot of what it says and to date nothing
NB
Nicole B's update13 May 2022, 11:12
Reviewer Update
I rep**** to the email as the app is still not working and i attached the screenshot of what it says and to date nothing
Standard Bank's replyOfficial
13 May 2022, 13:25Hello Nicole
Thank you for reaching our to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching our to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 May 2022, 13:25
Official
Hello Nicole
Thank you for reaching our to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching our to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
NB
Nicole B's updateReviewer Update
18 May 2022, 12:01I was promised a call yesterday at one to sort out my self service app and nothing, i was promised a statement and nothing. Seriously can you guys just give me a statement it isnt that hard.
NB
Nicole B's update18 May 2022, 12:01
Reviewer Update
I was promised a call yesterday at one to sort out my self service app and nothing, i was promised a statement and nothing. Seriously can you guys just give me a statement it isnt that hard.
Standard Bank's replyOfficial
18 May 2022, 12:44Hello Nicole
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply18 May 2022, 12:44
Official
Hello Nicole
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***