LC
Lesley C

1 reviews | Active since Aug 2009

03 Aug 2015, 17:50

THE WORST BANK IN MZANSI - MOVING BACKWARDS

Last week I paid my branch a visit to inquire about products to suit my latest project using E-Commerce only to be shocked by the news that my account is closed. I asked the business banker as WHY was account closed as I never received any notification in that regard. She couldn't even pay attention to me and my questions as her mind was miles away from her job. I did complain previously about this banker BUT they have a habit of sweeping issue's under their tables at this branch. I even left my business card with one of the lady's that attend to customers in the branch to ask the branch manager to call me as I was very upset and my day was spoilt to say the least. To date I am still waiting for a call from the Branch Manager. I guess the manager trains the staff to carry out this sort of behavior. Well Shame on YOU all Standard Bank Southdale. I even went as far as loading a complaint of their website also there NO LUCK. Advice: Be careful Capitec is going Chew you and Spit you guys OUT. BAD SERVICE to say the least.

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Replies (1)
Standard Bank
Standard Bank's reply05 Aug 2015, 13:02
Official
Hello Leslec01,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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*** (fax)
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