1 reviews | Active since Nov 2019
THE WORST BANK EVER!!! USELESS BANK EVEN!!!!
ON THE 30TH OF JUNE 2024, AT 23:00,MONEY WAS TRANSFERRED FROM MY BANK ACCOUNT R1700 TO *PGZ-DISTRIBUTIONS, I BLOCKED MY CARD ON THE APP AND VIA EMAIL THEN ON THE 1ST OF JULY 2024, I WENT TO THE CRESTA BRANCH AND I WAS TOLD THAT THIS USUALLY HAPPENS, I WAS TOLD THAT 'EVEN ATMs AT THE MALL AREN'T THAT SAFE.' SLL THIS BY A TELLER WHO WORKS AT STANDARD BANK.
ON TUESDAY THE 2ND OF JULY 2024, SOCIAL MEDIA WAS BUZZING ABOUT THE ISSUE OF MONEY THAT WAS TRANSFERRED FROM A LOT OF PEOPLE'S ACCOUNTS ON THE 30TH OF JUNE 2024. WHEN I CALLED STANDARD BANK FOR EXPLANATIONS, I WAS TOLD THAT A CASE WAS TO BE OPENED, FUNNY ENOUGH, THIS IS WHAT I WAS TOLD ON EMAIL WHEN I BLOCKED MY CARD.
I WAS TOLD THAT I'D GET A CALL 5-6 DAYS LATER. WELL IT IS ACTUALLY WEEKS LATER AND STILL NO CALL FROM THEM.
NO CALL AND I'VE DECIDED TO CLOSE MY ACCOUNT AND MY 2 SON'S ACCOUNTS WITH THEM. I'M SIMPLY SWITCHING TO FNB.
TO HELL WITH STANDARD BANK. YOU DON'T TAKE YOUR CUSTOMERS SERIOUSLY.
I ALSO REMEMBERED HOW A FRIEND OF MINE STRUGGLED WITH STANDARD BANK INSURANCE FOR HER VEHICLE UNTIL TODAY, SHE HAS NOT BEEN ASSISTED. I'M GLAD SHE ALSO TOOK SUCH A WISE DECISION TO SWITCH TO A BETTER BANK.
TO FNB🥂
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried reaching out to you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried reaching out to you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you again to no avail.
Please confirm a convenient time we can reach out to you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you again to no avail.
Please confirm a convenient time we can reach out to you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
