1 reviews | Active since Jul 2023
The Worst Bank Ever
Standard bank blockedvmy account because I was doing transactions so I really don't understand what the purpose of having a bank account is if you are going to get blocked because you do too many transactions with your money. I did not even get a call or sms to let me know that my Acc was blocked. I just was not able to do payments out of the blue when I called I was told to send proof of payments which I did and 2 days later after not receiving any confirmation that my email was received I called and was told the transactions department does not take calls but they have sent an email asking them to call me. This was 3 days ago, I have still not received any calls, sms or email This is the worst bank experience I have ever had. I spent over R280 of airtime calling them and being sent from pillar to post and still no help.
I wish I had read the reviews before joining this bank. Worst decision of my life
Dear Customer, this is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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Dear Customer, this is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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