1 reviews | Active since Oct 2012
The worst bank ever!!!
Honestly, this should be the worst bank ever. It can't be everytime they want to block or deactivate my card, they do so without warning me Either, they themselves are *****sters or there is something is wrong with their system. My account was blocked on 25 Feb due to a suspicious *****ulent activity. By suspicious *****ulent activity they referred to where I made an instant cash of R2600. So, to them one is not allowed to make an instant cash! Anywhere, I went to Sanridge branch where I sat for hours trying to get my account unblocked. I was helped by a nice lady, Anele who did everything to get my account unblocked. After hours of being there, the account was unblocked. On the 26, I then tried to make a payment to Payflex and guess what? My account is blocked again!!! So, according to Standard Bank, I shouldn't make any transactions except to have money coming in so that their *****sters can take it. My advice to anyone wishing to bank with Standard Bank: just don't!!! Unless you want to fight everytime you want your money. This is the worst bank ever! I'm thinking of taking this to the Ombudsman because now my account is blocked again and I don't know if I would still get my money intact when they decide to unblock it. I can't even access their app because my account is deactivated. Standard Bank for you!
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
