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GM
Gorden M

1 reviews | Active since Oct 2017

22 Aug 2020, 16:35

THE WORST BANK EVER

Standard Bank and its employees are the worst in business. I transferred money from standard bank to standard bank and after 4 hours the money has not yet reflected in the beneficiary account. Upon enquiries all Virginia Mahlatji can tell me is that there is nothing she can do, yet she can verify that the money left my account but she cant clear it to the beneficiary. What type of a bank is this? So inconveniencing and not advisable to anyone

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Replies (4)
Standard Bank
Standard Bank's reply22 Aug 2020, 21:33
Official
Hello Gorden
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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*** (fax)
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GM
Gorden M's update26 Aug 2020, 19:20
Reviewer Update
And how did you resolve this as there was never a correspondence from you since this? You remain the worst bank ever! Mxm
Standard Bank
Standard Bank's reply09 Sept 2020, 14:58
Official
Dear Gorden Mokgoatjane

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response. 

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply15 Sept 2020, 13:45
Official
Dear Gorden Mokgoatjane

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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