KS
Katleho S

1 reviews | Active since Aug 2015

22 Jul 2022, 08:54

The worst bank.

The worst customer service ever. I’m closing my account. How do you block a person from accessing their funds for 24 hours because 1 question from their verification was answered incorrectly…& incorrect I mean information has changed but hasn’t been updated with them. I’m calling to enquire a suspicious balance on my account and I’m told to call in 24 hours or visit a branch

0
Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2022, 09:18
Official
Good Morning Katleho Seanie

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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