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Mercy M
1 reviews | Active since Nov 2019
04 Sept 2023, 14:54
The worst bank
This has got to be one of the worst banks to bank with. They moved my account to cheque without my consent, added overdrafts and now I'm always on a negative balance for g*d knows what. I'm at the pits, I went to their walk in center and I couldn't even get a decent explanation as to why my debit orders aren't clearing. I called their call center and they put me on hold until they hung up. 💔as a student, I really trusted standard bank as my savior. But now, I've been super frustrated every month.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Sept 2023, 15:14Good Day Mercy
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Sept 2023, 15:14
Official
Good Day Mercy
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Sept 2023, 14:40Good day Mercy
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2023, 14:40
Official
Good day Mercy
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***