FM
Fez M

1 reviews | Active since Aug 2019

06 Sept 2022, 09:51

The worst

Standard bank greenstone has once again done the unimaginable they have sent private information that is mine to someone else. These people are unbelievable

0
Replies (6)
Standard Bank
Standard Bank's reply06 Sept 2022, 10:14
Official
Dear Fez, 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,
Standard Bank Hello Peter Team
FM
Fez M's update06 Sept 2022, 11:31
Reviewer Update
Only response I got is an out of office
Standard Bank
Standard Bank's reply06 Sept 2022, 11:44
Official
Hello Fez

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We have responded to you via email, please review and respond accordingly. 

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply06 Sept 2022, 11:45
Official
Dear Fez,

Thank you for getting back to us, kindly advise did you receive a call from one of our management team. 

Kindest regards,
Standard Bank Hello Peter Team
FM
Fez M's update06 Sept 2022, 12:56
Reviewer Update
Nothing
Standard Bank
Standard Bank's reply06 Sept 2022, 14:05
Official
Dear Fez, 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,
Standard Bank Hello Peter Team